Its easy to automate with ASC SAC! Integrate more than 18 customer service channels in a single environment, and have your own Chatbot.And now, with the APP ASC SAC, it is much more practical to service your business! Always thinking about bringing customers closer to brands.With the application, all platform agents have the facility to use the mobile device to serve the companys customers.Whats more, the team can:• Generate active calls• Receive calls and respond to your customers• Change the service channel• Transfer to another service/agent• Consult the service history• Put the service on hold• Pause and take breaks• Change PasswordAll these interactions bring a fast, practical, effective and secure relationship.In addition to the APP, with the ASC SAC Platform, your company can centralize its WhatsApp Business calls, and also integrate with other channels such as: Facebook, Instagram, Chat, E-mail, Telegram, among others. The platform generates reports that help monitor agents activities and measure customer satisfaction.The company optimizes customer service management, increases performance, reduces costs and improves operations.The platform also enables integration with call center systems and ERPs (management systems), giving the ASC SAC customer the peace of mind and confidence to manage the business.Its practical! There is no need to install and update hardware or software to use the solution, just have access to the internet.Whether via APP or Platform, true multichannel service, its with ASC SAC!
ASC SAC
